Sodaclick, a leader in digital content and conversational voice AI technology, and Pioneer Group, a market leader in integrated solutions for the UK retail and hospitality sectors, are proud to announce their partnership. Together, they aim to transform drive-thru and kiosk ordering experiences by introducing advanced conversational voice AI assistants, setting a new benchmark for customer interactions across the UK market and beyond.
This partnership combines Pioneer Group’s extensive experience in technology deployment with groundbreaking voice AI capabilities. The collaboration will see delivery of next-generation solutions for drive-thru and kiosk environments, empowering businesses and brands to implement voice-automated order taking that enhances efficiency, accuracy, and overall customer satisfaction.
“Sodaclick is excited to partner with Pioneer Group,” said Ihsan Jan, COO of Sodaclick. “It’s a powerful synergy with a shared vision of bringing the latest technology to our clients. By combining Pioneer Group’s deep expertise in the QSR industry and Sodaclick’s advanced conversational voice AI, we can deliver a solution that is not only innovative but also scalable and accessible for businesses of all sizes. at scale, making it easier for clients to adopt a complete solution. Together, we’re not just improving interactions; we’re setting new standards for customer experience and operational excellence.”
Conversational voice AI technology allows customers to place orders using natural language, accommodating multiple languages and handling complex requests with ease. This solution addresses common industry challenges, such as long wait times and order inaccuracies,while also improving operational efficiency. Allowing staff to focus on more critical tasks empowers brands to focus on customer service and serve wider communities through its multilingual features.
Mark Childerhouse, Sales and Marketing Director of Pioneer Group, commented: “We are thrilled to partner with Sodaclick to bring even greater value to our clients. Their innovative AI-driven solutions complement our expertise in systems integration, creating a powerful synergy that will help brands transform the customer experience, boost efficiency, and future-proof their operations.”
Showcase and Rollout
This partnership represents a significant advancement for the drive-thru and kiosk sectors, providing a more dynamic, efficient, and enjoyable customer interaction experience. To showcase this innovative technology, Sodaclick and Pioneer Group will co-exhibit at the Restaurant & Takeaway Innovation Expo on October 15th and 16th at ExCeL London. Attendees are invited to visit Stand U51 for live demonstrations of voice AI-powered drive-thru, self-service kiosks, and other cutting-edge solutions.
A commercial rollout of the combined solution from this partnership is set to launch in the coming months.
About Sodaclick:
Sodaclick is a leading global content and AI experience innovator that is driving the future of retail, hospitality and beyond.
With Sodaclick’s content and conversational voice AI solutions, businesses can increase sales through upsell opportunities, unifying brand image, and personalising data driven interactions with its customers. Sodaclick enables QSR brands to address labour shortages, improve speed of service, and overcome language barriers by reshaping the in-store and drive-thru experience.
Additionally, Sodaclick provides dynamic HTML5 content through its creative platform with seamless digital signage CMS support and thousands of customisable agency grade graphics for maximum engagement.
Effortlessly aligning with the wider ecosystem of hardware/software partners, and system integrators, Sodaclick offers a flexible avenue to introduce its digital products across various sectors, including QSRs, retail, hospitality, education and public spaces.
Sodaclick is committed to influencing the future of technology by creating new ways to engage with the world and harnessing the potential of its solutions. Its goal is to empower brands to thrive in an age defined by dynamic digital experiences.
